Job Description
Join the City of Austin's dynamic team as a Local Administrative Assistant supporting our weekend operations! This premium opportunity offers flexible scheduling while making a tangible impact in our community. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment designed for growth. Ideal for professionals seeking work-life balance without sacrificing career advancement. Apply today to become part of Austin's vibrant public service ecosystem!
Responsibilities
- Manage high-volume call center operations during weekend shifts with exceptional professionalism
- Coordinate multi-departmental scheduling and logistics using Microsoft Office Suite
- Maintain confidential records and digital databases with 100% accuracy
- Process citizen inquiries and resolve administrative issues with empathy and efficiency
- Prepare weekend operational reports and executive summaries
- Facilitate cross-departmental communication through digital platforms
- Support on-site facility management and resource allocation
- Train weekend staff on administrative protocols and best practices
Qualifications
- Minimum 2 years experience in administrative support roles
- Proficiency in Microsoft Office (Outlook, Excel, Word) and Google Workspace
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Strong organizational skills with attention to detail
- Customer service mindset with problem-solving aptitude
- Flexibility to work weekends and holidays as required
- High school diploma or equivalent; bachelor's degree preferred