Job Description
Join our dynamic team as a Full-Time Receptionist at Metro Business Solutions in Cleveland, OH! We're seeking a polished professional with exceptional data entry skills to serve as the first point of contact for our clients. This hybrid role combines front-desk excellence with precise administrative support, offering growth opportunities in a collaborative environment. Enjoy competitive compensation, comprehensive benefits, and a downtown location with easy transit access.
Responsibilities
- Manage multi-line phone system and direct calls to appropriate departments
- Perform accurate data entry in CRM and accounting systems
- Greet visitors and provide exceptional customer service
- Coordinate meeting schedules and conference room reservations
- Process incoming/outgoing mail and shipments
- Maintain digital and physical filing systems
- Assist with light bookkeeping tasks and invoice processing
Qualifications
- Minimum 2 years receptionist/data entry experience
- Proficient in MS Office Suite (Excel, Word, Outlook)
- 10-key typing speed of 8,000+ KPH with 99% accuracy
- Strong multitasking abilities and time management skills
- Professional communication and phone etiquette
- Experience with CRM software (Salesforce preferred)
- High school diploma or equivalent required