Job Description
Join our dynamic team at Cleveland Business Solutions Inc. as a Full-Time Receptionist and become the face of our thriving downtown office! We're seeking a polished professional with exceptional data entry skills to manage front-desk operations while maintaining accurate digital records. This hybrid role blends client-facing excellence with administrative precision, offering competitive compensation and growth opportunities in Cleveland's bustling business district. If you thrive in fast-paced environments and possess meticulous attention to detail, we invite you to apply today and contribute to our award-winning workplace culture.
Responsibilities
- Manage front-desist operations including visitor greeting, phone screening, and mail distribution
- Perform accurate data entry for CRM systems and client records with 99%+ precision
- Coordinate meeting schedules and calendar management for 15+ executives
- Handle confidential information with discretion and maintain HIPAA/GDPR compliance
- Assist with office supply inventory and vendor coordination
- Support HR documentation processing and onboarding paperwork
- Train junior staff on reception protocols and data entry standards
Qualifications
- 2+ years receptionist or front-desk experience in corporate/medical setting
- Advanced data entry skills (10,000+ keystrokes/hour with 98% accuracy)
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and CRM software
- Exceptional written/verbal communication and conflict resolution abilities
- High school diploma or equivalent; associate's degree preferred
- Ability to multitask in high-pressure environments with minimal supervision
- Basic knowledge of office equipment (copiers, scanners, phone systems)
- Positive attitude with strong teamwork and problem-solving mindset