Job Description
Welcome to Apex Professional Services – Where Opportunity Meets Excellence.
We are seeking a dynamic, organized, and friendly Receptionist to join our growing team in Memphis, TN. This is an outstanding entry-level position designed for individuals who are eager to launch a career in administrative support. We pride ourselves on our inclusive culture and are looking for a team player who is ready to learn and grow with us. No prior experience is required—just bring your enthusiasm and a positive attitude!
Why Join Us?
- Comprehensive paid training provided.
- Opportunity for career advancement within the company.
- Modern office environment with a collaborative team.
- Competitive hourly pay and performance bonuses.
If you have strong communication skills and a desire to provide top-tier service, we want to meet you.
Responsibilities
- Front Desk Operations: Greet all incoming visitors and clients warmly and professionally, managing the reception area to ensure a welcoming atmosphere.
- Phone Management: Answer and direct incoming calls to the appropriate departments using a multi-line phone system with poise and clarity.
- Administrative Support: Handle general office duties including sorting and distributing mail, scanning documents, and filing.
- Scheduling: Assist in scheduling appointments and maintaining the company calendar to ensure smooth operations.
- Customer Service: Address inquiries from customers and vendors in a timely and courteous manner, escalating complex issues when necessary.
- Data Entry: Accurately input data into company databases and spreadsheets (Microsoft Office Suite).
- Office Maintenance: Maintain the cleanliness and organization of the reception area and common office spaces.
Qualifications
- Education: High school diploma or GED is required; additional business school or certification is a plus.
- Experience: No prior professional experience required. Previous customer service or volunteer work is a plus but not mandatory.
- Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer navigation.
- Communication: Excellent verbal and written communication skills with a professional telephone manner.
- Attitude: Demonstrated reliability, punctuality, and a proactive, can-do attitude.
- Interpersonal: Ability to work well in a team and interact positively with people from all backgrounds.
- Physical Requirements: Ability to stand for extended periods and lift up to 20 lbs.