Job Description
Join our vibrant team at Grand Orleans Hospitality as a Weekend Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our peak weekend operations. This immediate opening offers competitive pay, flexible scheduling, and the chance to be the welcoming face of our iconic downtown venue. If you thrive in fast-paced environments and excel at creating memorable first impressions, apply today!
Responsibilities
- Manage front desk operations with precision and professionalism
- Handle guest check-ins/checkouts using our proprietary PMS system
- Coordinate VIP reservations and special event logistics
- Resolve guest inquiries with empathy and efficiency
- Maintain pristine lobby and reception area standards
- Process payments and manage cash handling procedures
- Collaborate with security and housekeeping teams
- Execute weekend emergency protocols when needed
Qualifications
- Minimum 1 year hospitality/reception experience
- Exceptional communication and conflict resolution skills
- Proficiency with Opera PMS or similar systems
- Ability to multitask in high-pressure situations
- Valid Louisiana hospitality certification preferred
- Spanish fluency a significant plus
- Flexible weekend availability (Fri-Sun)
- Professional appearance and demeanor