Job Description
Join our dynamic team at Urban Hospitality Group as a Weekend Receptionist and be the first point of contact for our prestigious downtown Boston location. This immediate hiring opportunity offers a flexible weekend schedule while delivering exceptional customer service in a fast-paced environment. We're seeking a polished professional to manage front desk operations, ensuring seamless guest experiences and operational excellence. If you thrive in hospitality and want to make an immediate impact, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and reservation inquiries
- Handle multi-line phone system with professionalism and efficiency
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through exceptional customer service
- Manage office supplies inventory and equipment maintenance
- Assist with administrative tasks including filing and scheduling
Qualifications
- Minimum 1 year experience in front desk or reception role
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Weekend availability (Saturday/Sunday shifts required)
- Professional appearance and positive attitude