Job Description
Join our dynamic team at Cleveland Business Solutions Inc. as a Senior Receptionist! We're seeking a polished professional to create exceptional first impressions while managing critical administrative functions. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities in a collaborative downtown environment. If you thrive in fast-paced settings and excel at multitasking, apply today to become the face of our organization!
Responsibilities
- Manage multi-line phone system with 30+ daily calls, directing inquiries to appropriate departments
- Greet and assist all visitors with professionalism, ensuring seamless check-in processes
- Coordinate complex meeting room schedules for 20+ conference rooms across 3 floors
- Maintain digital and physical filing systems with 100% accuracy and confidentiality
- Process incoming/outgoing mail and packages for 150+ employees
- Assist with office supply inventory management and vendor coordination
- Support HR functions including new employee onboarding documentation
Qualifications
- Minimum 3 years of receptionist or administrative support experience
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Exceptional written and verbal communication skills
- Ability to manage competing priorities with calm demeanor
- Associate's degree or equivalent professional certification
- Experience with scheduling software (e.g., Calendly, Doodle)
- Knowledge of basic office equipment maintenance
- Valid Ohio driver's license preferred