Job Description
Join our award-winning healthcare team as a Receptionist at Suncoast Medical Partners! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers competitive pay, comprehensive benefits, and a collaborative environment where your administrative expertise truly matters. If you thrive in fast-paced settings and excel at creating exceptional first impressions, we encourage you to apply today!
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Greet and register patients with warm professionalism while verifying insurance information
- Maintain accurate appointment schedules using Epic EMR software
- Process payments, collect co-pays, and manage daily cash reconciliation
- Coordinate front office workflows and assist with medical record requests
- Prepare correspondence and maintain confidential patient files
- Support administrative tasks including supply inventory and mail processing
Qualifications
- Minimum 2 years of receptionist or front desk experience in healthcare setting
- Proficiency with EMR systems (Epic preferred) and Microsoft Office Suite
- Exceptional communication skills with ability to remain calm under pressure
- Strong attention to detail and accuracy in data entry
- Valid Florida Driver's License and reliable transportation
- Ability to multitask in a fast-paced environment
- Must pass background check and drug screening
- Bilingual (English/Spanish) candidates strongly encouraged