Job Description
We're seeking an exceptional Night Shift Receptionist to join our dynamic healthcare team immediately! As the first point of contact for patients and visitors, you'll deliver world-class service while supporting critical administrative operations. This full-time night shift role offers competitive pay, comprehensive benefits, and career growth in a fast-paced environment.
Our ideal candidate thrives in overnight settings, possesses stellar communication skills, and excels at multitasking. You'll manage patient check-ins, handle confidential information, and coordinate with medical staff—all while maintaining a welcoming atmosphere during off-hours.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and compassion
- Handle multi-line phone system and route emergency calls appropriately
- Maintain detailed patient records using EMR software
- Coordinate scheduling and appointment logistics for medical departments
- Process insurance verification and collect payments
- Prepare administrative reports and manage office supplies
- Assist with patient triage and urgent care coordination
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years receptionist or medical office experience
- Proficiency in EMR systems (Epic/Meditech) and Microsoft Office
- Exceptional verbal communication and conflict resolution skills
- Ability to work independently during overnight hours
- Basic medical terminology knowledge
- Valid CPR certification or willingness to obtain
- Flexible schedule availability including weekends/holidays